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FAQ

Got a question? Maybe it's answered below!

What is your customer service policy?

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We are just as passionate about customer service as we are about our products. If our products ever let you down, we will make it right with you. Simple as that.

I didn’t get my order, what shall I do?

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If your item(s) doesn't arrive within 10 business days, send us an email at support@spreadyoursparkle.com and we will make it right.

My tracking number shows DELIVERED, but I did not receive the package. What do I do?

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Packages that are marked as delivered, but are “not received” are your responsibility to track down. Please check with your neighbors, next to your porch, or your back door -- sometimes things like that happen! There have even been several times when the package shows up on your doorstep or in your mailbox a day or two AFTER it's been marked as delivered. Please check with your local post office next. Oftentimes the USPS can help you track down the package much quicker than we are able to. We are not able to track it down from our end. We do not issue refunds on lost packages. After you have contacted USPS and if they are still not able to track it down, please send us an email at support@spreadyoursparkle.com with your order number.

What is your order modification or cancellation policy?

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After your order has been placed, please contact us within 24 hours to change or cancel your order. After 24 hours, your order will have been shipped and can no longer be modified.

What if a sticker is out of stock?

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Our stickers sell out pretty quickly but we try to keep things in stock. We apologize for the inconvenience, but we are still a small company so inventory management is still a challenge for us.

Do you offer wholesale pricing?

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Yes we do! Please email us at support@spreadyoursparkle.com and we will get back to you ASAP about bulk rates.

Do you do custom artwork?

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No, we currently do not create custom artwork.

Where is a good place to put my stickers?

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Stickers are great for decorating your laptop, Yeti, Hydro Flask, paddle boards, kayaks, bumper, journal, planner and anyplace else you need some happiness!

Are your stickers waterproof?

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Absolutely!  Our stickers will withstand exposure from rain, snow, sunlight and more.   Our stickers are coated with a protective laminate to make them durable and resistant to fading, scratching, tearing and water.  The stickers are perfect for a day on the water or while enjoying a snowy day.

Can you tell me a little more about the shelf sitters?

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All shelf sitters are original and are completed using mixed media and are created on 3.5” x 1” x 5” oak wood.  The pieces are created one at a time and no two pieces are alike.  Sides and back are painted black. Looks great sitting on a shelf or in a stand as well. Lots of layers of vintage papers and paint. Signed and sealed with a soft gloss sealer.  Color of item(s) may vary due to the device that you are using to view products.

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